Privacy Policy
Last updated: March 2026
1. Data Controller
ChinaWay Travel S.L., registered in Madrid, Spain, with CIF B-12345678 ("ChinaWay"), is the data controller responsible for the personal data collected through this website.
2. Data We Collect
We collect personal data that you voluntarily provide through our contact, booking and custom travel request forms: full name, email address, phone number, travel preferences and any other information you choose to share.
3. Purpose of Processing
We use your personal data to: manage your inquiries and travel requests; process bookings and deposit payments; send you information about your booked trip; improve our services and web experience; comply with legal and tax obligations.
4. Legal Basis
The processing of your data is based on: your explicit consent when submitting a form; execution of a contract (travel booking); compliance with legal obligations (invoicing); our legitimate interest in improving our services.
5. Data Recipients
Your data may be shared with: tourism service providers in China (hotels, guides, transport) necessary for service delivery; Stripe, Inc. for payment processing; tax and administrative authorities when legally required. We do not sell or share your data with third parties for commercial purposes.
6. International Transfers
To provide our services, your data may be transferred to providers located in China. These transfers are carried out with appropriate safeguards in accordance with the GDPR.
7. Data Retention
We retain your data for as long as necessary to fulfil the described purposes and, subsequently, for the legally established periods (minimum 5 years for tax data).
8. Your Rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by sending an email to privacy@chinaway.es. We will respond within 30 days.
9. Cookies
We use technical and analytical cookies. For more information, please see our Cookie Policy.
10. Contact
For any questions related to data protection, you can contact us at: privacy@chinaway.es